FAQs
Frequently Asked Questions
1. What is homecare?
Homecare refers to a range of non-medical services provided to individuals in their homes, assisting with maintaining independence and daily activities such as:
- Bathing
- Personal grooming (oral hygiene, shaving, skincare)
- Dressing
- Transfers
- Ambulation
- Use of assistive devices
- Meal planning, preparation, and clean-up
- Monitoring and assisting with safety measures
- Providing medication reminders
2. What services does EverCare Support organization offer?
EverCare Support offers the following services:
- Care Management
- Homecare (Non-medical Services)
- Medical Care Coordination
- Transition Assistance
- Insurance Assistance
- ADA Accessibility
- Language Accessibility
- Education
- Emergency Support
3. Who can benefit from homecare services?
Seniors and Older Adults
- Aging in Place: Many seniors prefer to live independently at home rather than move into an assisted living facility or nursing home. Homecare services help with activities like bathing, dressing, meal preparation, housekeeping, and companionship.
- Chronic Conditions: Older adults with conditions like arthritis, diabetes, or memory loss (such as mild cognitive impairment or early-stage Alzheimer’s) may benefit from assistance with daily tasks.
Individuals with Disabilities
- People with physical or developmental disabilities can benefit from nonskilled homecare services to assist with daily activities, mobility, personal hygiene, and household tasks.
Post-Surgery or Post-Hospital Recovery
- After an illness, surgery, or hospitalization, individuals may need temporary assistance to manage their recovery at home. Nonskilled services can help with mobility support, light housekeeping, medication reminders, and personal care until the individual regains their full strength.
Individuals with Chronic Illnesses
- Conditions like COPD, diabetes, heart disease, or neurological disorders may not require skilled medical care but can still make self-care and daily activities difficult. Non-medical homecare helps with personal hygiene, meal preparation, and light housekeeping while promoting a healthy routine.
Individuals with Cognitive Impairment
- People dealing with early-stage dementia, Alzheimer’s disease, or other cognitive impairments often need reminders for personal care, assistance with bathing or dressing, and support with meal planning and social engagement.
People with Mental Health Challenges
- Those experiencing depression, anxiety, or other mental health concerns may benefit from nonskilled services that provide companionship, help with maintaining a routine, and encourage engagement in social and household activities.
People Who Are Temporarily Ill
- Individuals recovering from minor illnesses or injuries might not need medical care but may still need help with basic self-care tasks until they are feeling better. Non-medical homecare services can help during this recovery period.
Family Caregivers
- Family members who are primary caregivers may need respite. Non-medical homecare services can provide temporary relief to caregivers, allowing them time to rest or attend to other responsibilities while ensuring their loved one is well cared for.
People with Short-Term Recovery Needs
- Those recovering from a minor accident or injury, like a sprained ankle, broken bone, or a short-term illness, may not need skilled nursing but would benefit from help with mobility, meal preparation, and light housework during their recovery.
4. How does the process of receiving homecare services work?
Initial Consultation & Assessment
We start by understanding your needs. A licensed professional will assess the level of care required based on your specific situation. This includes evaluating your ability to manage daily activities and any medical needs you may have.
Customized Care Plan
After the assessment, we work with you to create a tailored care plan. This plan outlines the types of services you’ll receive and sets a schedule that suits your lifestyle.
Choosing the Right Caregivers
We match you with professional caregivers who are the best fit for your needs. Whether you need assistance with daily activities, medical care, or companionship, our team will be there to help.
Additionally, if you prefer, you can designate a trusted family member or friend to provide care. We’ll work with you and your trustee to ensure they have the necessary support and guidance.
Ongoing Support & Adjustments
Your care doesn’t stop after we start. We continuously monitor your care and make adjustments to the plan as needed. Our team ensures you’re always getting the right level of support.
Medicaid Billing
We handle all billing through Medicaid for eligible clients. You don’t have to worry about paperwork or complicated billing processes – we’ll make sure everything is submitted correctly, so you can focus on what matters most.
5. What qualifications do your caregivers have?
Our team of personal service care aides and management team are highly trained and qualified professionals who meet all state licensing, regulation, and certification requirements for providing non-skilled homecare services.
6. How does EverCare Support ensure the safety and well-being of clients receiving services?
EverCare Support follows stringent safety protocols and guidelines established by state regulations, including regular supervision and evaluation of caregivers, adherence to infection control practices, and implementation of emergency preparedness plans.
7. Can I customize the services to meet my specific needs or those of my loved one?
Non-medical Skilled Services
EverCare Support offers customizable service plans tailored to the needs of each individual, ensuring that they receive the specific assistance and support required to achieve optimal well-being.
8. How does EverCare Support handle emergencies or unexpected situations that may arise during service visits?
EverCare Support has policies and protocols in place to respond promptly to emergencies or unexpected situations, including access to on-call staff, coordination with emergency medical services, and communication with the client’s designated emergency contacts.
9. Does EverCare Support accept insurance?
Currently, EverCare Support accepts Medicaid.
10. Is EverCare Support available for short-term or long-term homecare arrangements?
Yes, EverCare Support provides both short-term and long-term care arrangements, depending on the client’s needs and preferences.