FAQs
Frequently Asked Questions
1. What is homecare?
Homecare refers to a range of non-medical services provided to individuals in their homes, assisting with maintaining independence and daily activities such as:
- Bathing
- Personal grooming (oral hygiene, shaving, skincare)
- Dressing
- Transfers
- Ambulation
- Use of assistive devices
- Meal planning, preparation, and clean-up
- Monitoring and assisting with safety measures
- Providing medication reminders
2. What is home healthcare?
Home healthcare involves skilled medical services provided to individuals at home, such as skilled nursing care and therapy services.
3. What services does EverCare Support organization offer?
EverCare Support offers the following services:
- Care Management
- Homecare (Non-medical Services)
- Home Healthcare (Medical Services)
- Respite
- Medical Care Coordination
- Transition Assistance
- Remote Monitoring Assistance
- Insurance Assistance
- ADA Accessibility
- Language Accessibility
- Education
- Emergency Support
4. Who can benefit from homecare and/or home healthcare services?
Individuals of all ages who require medical assistance, rehabilitation, or support with daily activities due to illness, injury, disability, or aging can benefit from homecare and/or home healthcare services. EverCare Support currently provides services to individuals aged 18+.
4. Who can benefit from homecare and/or home healthcare services?
Individuals of all ages who require medical assistance, rehabilitation, or support with daily activities due to illness, injury, disability, or aging can benefit from homecare and/or home healthcare services. EverCare Support currently provides services to individuals aged 18+.
5. How does the process of receiving homecare or home healthcare services work?
Homecare
The process is conducted by a qualified care professional where in collaboration with the client and/or representative to determine the client’s needs and develop a personalized care plan. Services are then scheduled and provided according to the plan, with ongoing monitoring and adjustments as necessary.
Home Healthcare
The process begins with an initial assessment by a State licensed Registered Nurse to determine the client’s needs. Services are then scheduled and provided according to the plan, with ongoing monitoring and adjustments as necessary.
Respite (info pending)
6. What qualifications do your caregivers have?
Our team of registered nurses, licensed practical nurses, certified nursing assistants, certified home health aides, personal service care aides are highly trained and qualified professionals who meet all state licensing, regulation, and certification requirements for providing skilled and non-skilled homecare services.
7. How does EverCare Support ensure the safety and well-being of clients receiving services?
EverCare Support follows stringent safety protocols and guidelines established by state regulations, including regular supervision and evaluation of caregivers, adherence to infection control practices, and implementation of emergency preparedness plans.
8. Can I customize the services to meet my specific needs or those of my loved one?
Non-medical Skilled Services
EverCare Support offers customizable tailored to the individual needs and preferences of each client, ensuring that they receive the specific assistance and support required to achieve optimal health and well-being.
Medical Skilled Services
For skilled medical services offered, they align closely with the care plan prescribed by the client’s physician, ensuring comprehensive and medical support.
9. How does EverCare Support handle emergencies or unexpected situations that may arise during service visits?
EverCare Support has policies and protocols in place to respond promptly to emergencies or unexpected situations, including access to on-call staff, coordination with emergency medical services, and communication with the client’s designated emergency contacts.
10. What is the cost of EverCare Support services?
The cost of services may vary depending on the type and duration of care required.
11. Does EverCare Support accept insurance?
Yes, EverCare Support accepts various forms of payment, including private pay, insurance plans, Medicaid, and Medicare, subject to eligibility and coverage criteria.